AI receptionist for criminal defense firms
When someone gets arrested, they call right away. Answer.
Arrests happen at night and on weekends, and families call the first firm that answers. DeskTeam picks up, takes the basics and gets urgent calls to you.
Built for criminal defense firms
Where it earns its keep
Night and weekend calls
Every call gets answered, whenever it comes in.
Urgent transfers
You decide what's urgent, like someone in custody now, and those calls go to your on-call attorney.
Consultation booking
Less urgent calls get a consultation booked into your calendar.
Built to follow the rules
Fast, and careful with your customers
Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.
Only people who reached out
It follows up with people who called you or sent you their details. Never a cold list.
Unsubscribe means stop
Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.
Never floods anyone
At most 3 automated messages a day and 6 a week to one person, however many times they contact you.
Says it's AI
Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.
You're always in the loop
Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.
Won't make things up
It answers from your website and your rules. When it doesn't know, it hands the customer to you.
FAQ
Questions criminal defense firms ask
Will it give legal advice?+
No. It never gives legal advice. It takes the caller's name, number and a short description, and books a consultation or passes a message to your team.
Can it reach me for urgent calls?+
Yes. You set what counts as urgent, and it transfers those calls to your on-call number.
Do I keep my phone number?+
Yes. You forward calls to your DeskTeam number, all of them or only the ones you miss. Customers keep calling the number they know.
Law firms (intake)
Also built for
Hear your AI receptionist before you pay a cent
We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.