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DeskTeam

AI employees for home service businesses

Never miss another call, lead or job.

DeskTeam answers every call, follows up with new leads within seconds, and books the job while you're on one. Day or night.

  • Answers every call, 24/7
  • Follows up with new leads in seconds
  • Books into your calendar
An example call: Status: After-hours call · 6:52 pm Northside Plumbing AI receptionist: Thanks for calling Northside Plumbing. This call may be recorded, and I'm an AI assistant. How can I help? Caller: My water heater is leaking. Can someone come today? Northside Plumbing AI receptionist: I'm sorry to hear that. A plumber can be there between 7:30 and 9 pm tonight. Want me to book it? Caller: Yes please! Status: Booked · Tonight 7:30-9 pm
HVAC✦Plumbing✦Electrical✦Roofing✦Garage doors✦Med spas✦Water damage✦Pest control✦

Your AI team

A front office that never clocks out

4 AI employees are working today, each doing one job well. Scroll to watch them work.

AI Receptionist

Pick up every call, even at 9 pm on a Sunday.

It answers in a natural voice, day and night, including the calls you can't get to. It knows your services from your website, books the job into your calendar and puts urgent callers straight through to you.

  • Answers the calls you miss, busy or after hours
  • Books into your calendar
  • Transfers urgent calls to you
A live call: the AI receptionist greets the caller, offers a time tonight and books it.

Website Chat

Turn website visitors into booked jobs.

The chat on your website knows everything your receptionist knows. It answers questions, takes the visitor's details and books the appointment while you're out on a job.

  • Same knowledge as your receptionist
  • Books appointments right in the chat
  • Captures every visitor's details
A website chat: a visitor taps "Book a visit", gives an address and gets booked for tomorrow morning.

Speed-to-Lead

Answer every new lead within seconds.

When someone fills in your website form or comes in from a lead service, they get a personal email within seconds, then two follow-ups. Their replies land straight in your inbox.

  • Website forms and lead services, via Zapier or our API
  • Two follow-ups if they don't reply
  • Replies go straight to you

Texting new leads is coming soon.

A lead fills in a website form, gets a reply email within seconds, and two follow-ups are scheduled.

Review Requests

More Google reviews, without the awkward ask.

Mark a job done and the customer gets a friendly email with your Google review link, plus one reminder. Every customer gets the same honest ask.

  • Sent after every completed job
  • One reminder, then it stops
  • The same ask for every customer
A job is marked complete, the customer gets a review request email, and a Google review comes in.

Joining the team soon

  • Missed-Call Text-Back

    Texts callers who hang up before talking to anyone, within seconds, so the job doesn't go to the next company on Google.

  • Reactivation

    Emails past customers when they're due for a tune-up, a flush or their next visit.

  • Quote Follow-Up

    Follows up by email on estimates you sent, answers questions and turns them into booked jobs.

  • Appointment Concierge

    Confirms, reschedules and reminds by text from your DeskTeam number, and wins back no-shows. Today every booking already gets an email confirmation and a reminder call, or texts through Jobber if you use it.

Behind the scenes

While it talks, your dashboard fills in

Every call becomes a saved contact, a booking in your calendar and a transcript you can read later. Nobody types anything.

An example call to Northside Plumbing. The AI receptionist answers, Maria Lopez asks for help with a leaking water heater, and the receptionist books her for Wednesday, 8 to 10 am. At the same time the owner's dashboard saves her as a contact, checks the calendar for the first opening, adds the booking and syncs it to Google Calendar, then saves the call with its transcript and outcome.

How it works

Live in days, not months

  1. 01

    We build it from your website

    Request a free demo. We train an AI receptionist on your website and send you a link to talk to it.

  2. 02

    Forward your calls, connect your leads

    Keep your number: forward all calls, or just the ones you miss. Send website and lead-service leads with Zapier or our API.

  3. 03

    It answers, follows up and books

    Every call gets answered and every new lead an email in seconds. You get alerts, see every call, and urgent callers reach you.

Do the math

What are missed calls costing you?

Plug in your own numbers.

8
$350
40%

Revenue those missed calls could cost you in a year

$58,240

An estimate from your numbers: calls a week × 52 × job value × the share who would have booked. Not a guarantee.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

Industries

Made for businesses that live on the phone

What your AI team does for each business, starting the day you switch it on. 29 industries, from HVAC to dentists and law firms.

Pricing

Simple plans, priced for local businesses

Every plan answers your calls day and night and includes call minutes. Extra minutes are billed per minute, so you only pay for what your business uses. Sign up and start right away, or get a free demo first.

2 months free with annual

Never Miss a Lead

Every call answered, day and night, even the ones you can't pick up.

$199/month

Billed monthly

500 call minutes a month included, then 20¢ a minute

  • AI Receptionist, 24/7
  • Answers the calls you miss, busy or after hours
  • Website Chat
  • Urgent calls transferred to you
  • Every call and chat in your dashboard
  • Email confirmations and a reminder call before each appointment
  • Missed-Call Text-BackSoon
Get startedOr get a free demo first
Most popular

Growth

Answer every call, and follow up with every new lead within seconds.

$399/month

Billed monthly

1,000 call minutes a month included, then 18¢ a minute

  • Everything in Never Miss a Lead
  • Speed-to-Lead: every new lead emailed within seconds, with two follow-ups
  • Leads' replies go straight to your inbox
  • Review requests by email after each completed job
  • Speed-to-Lead by textSoon
Get startedOr get a free demo first

Full Front Office

For busy shops: twice the call minutes of Growth, and every new employee as it launches.

$599/month

Billed monthly

2,000 call minutes a month included, then 15¢ a minute

  • Everything in Growth
  • Twice the included minutes, at a lower per-minute rate
  • Past-customer reactivation by emailSoon
  • Quote follow-up by emailSoon
  • Appointment reminders by textSoon
Get startedOr get a free demo first

FAQ

Questions owners ask us

Is it really AI? Does it tell people?+

Yes, it's AI, and it says so. Every call opens with a short notice that it's an AI assistant and that the call may be recorded, and every automated email says it's automated. It never claims to be a person.

Do I keep my business phone number?+

Yes. You forward calls to your DeskTeam number, either all of them or only the ones you don't pick up. Customers keep calling the number they already know.

How does it know about my business?+

It learns from your website, then from the services, hours and rules you add. When something isn't covered, it takes a message or hands the conversation to you instead of guessing.

Can I step in?+

Anytime. Urgent callers are transferred to you, every call is in your dashboard, and leads' replies to its emails come straight to your inbox, so you answer them yourself.

Does it text my customers?+

Not yet. Texting in the US needs carrier registration, and it's coming soon. Until then, new leads get an email within seconds. When texting launches, it will only text people who agreed to texts or just called you, respect quiet hours in their time zone and stop for good when someone replies STOP.

What does it cost?+

Plans start at $199 a month, or $166 a month billed yearly (2 months free). Each plan includes call minutes (500, 1,000 or 2,000 a month), and extra minutes cost 15 to 20 cents each depending on the plan. You can try a free demo first, with no card needed.

How do I try it?+

Request a free demo. We build a receptionist trained on your website and send you a link. Talk to it in your browser and see how it handles your customers.

Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.