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DeskTeam

AI receptionist for plumbers

A burst pipe won't wait for voicemail. Neither should your customers.

Plumbing calls are urgent and they go to whoever answers first. DeskTeam picks up every call, day or night, and books the job while you're under a sink.

An example call: Status: Incoming call · 1:15 pm Northside Plumbing AI receptionist: Thanks for calling Northside Plumbing. This call may be recorded, and I'm an AI assistant. How can I help? Caller: My water heater is leaking. Can someone come today? Northside Plumbing AI receptionist: Yes. A plumber can be there between 2 and 4 pm today. Should I book it? Caller: Perfect. Status: Booked · Today 2-4 pm

Built for plumbers

Where it earns its keep

After-hours water emergencies

Burst pipes and backed-up drains get flagged and transferred, so you only get woken up for real emergencies.

While you're on a job

Hands full? Calls are answered, questions handled and visits booked without you touching the phone.

Water heater replacements

Big-ticket leads from your website get an email in seconds, and follow-ups until they reply.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions plumbers ask

Do I keep my phone number?+

Yes. You forward calls to your DeskTeam number, all of them or only the ones you miss. Customers keep calling the number they know.

Can it quote prices?+

Only prices you've published or added as rules. Otherwise it books a visit or takes a message for you.

What if a customer wants to talk to a person?+

It transfers the call to you, or passes a message with everything the customer said.

Home services

Also built for

Hear your AI receptionist before you pay a cent

We'll build one trained on your website and send you a link to talk to it. Free, and no card needed.