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DeskTeam

AI receptionist for roofers

After the storm, the first roofer to answer gets the job.

Storms bring a wave of calls in a few days. DeskTeam answers all of them, books inspections, and follows up with every web lead that doesn't book right away.

An example call: Status: Incoming call · 8:05 am Summit Roofing AI receptionist: Thanks for calling Summit Roofing. This call may be recorded, and I'm an AI assistant. How can I help? Caller: We had hail last night, and I think the roof is damaged. Summit Roofing AI receptionist: Sorry to hear that. We can inspect Wednesday morning or Thursday afternoon. Which is better? Caller: Wednesday. Status: Booked · Wednesday 9 am

Built for roofers

Where it earns its keep

Storm surges

Hundreds of calls in a week get answered and booked, without hiring temporary staff.

Inspection scheduling

Callers pick an inspection slot on the phone, in under a minute.

Insurance questions

Add a rule and it collects the details and passes insurance questions to you, instead of answering them itself.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions roofers ask

Can it handle a storm-sized spike?+

Yes. It answers every call at the same time, however many come in.

Does it deal with insurance claims?+

It can collect the details and pass insurance questions to you. Your rules decide what it may say.

Can it follow up with leads who went quiet?+

Yes. New web leads get two follow-up emails if they don't answer. Follow-up on estimates you've sent is coming soon.

Home services

Also built for

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