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DeskTeam

AI receptionist for towing companies

A stranded driver calls once. Answer and dispatch.

Towing calls come day and night, and drivers call the next number if nobody answers. DeskTeam picks up, gets the details and gets the call to your driver.

An example call: Status: After-hours call · 11:05 pm Rapid Response Towing AI receptionist: Thanks for calling Rapid Response Towing. This call may be recorded, and I'm an AI assistant. How can I help? Caller: My car broke down on the highway. Rapid Response Towing AI receptionist: I'm sorry. I'm connecting you to our dispatcher now so a truck can head your way. Caller: Thank you. Status: Booked · Transferred to dispatch

Built for towing companies

Where it earns its keep

Roadside calls

It asks for the location, vehicle and problem, then transfers to your dispatcher.

Price questions

It answers from your published rates, and takes a message for the rest.

Scheduled tows

Non-urgent tows get booked into your calendar.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions towing companies ask

Can it dispatch a truck?+

It transfers the call to your dispatcher or driver with the details. It doesn't dispatch on its own.

Do I keep my phone number?+

Yes. You forward calls to your DeskTeam number, all of them or only the ones you miss. Customers keep calling the number they know.

Can it help with Google reviews?+

Yes. After each job, it emails the customer your Google review link, then one reminder. Every customer gets the same honest ask.

Auto & other local services

Also built for

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