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DeskTeam

AI receptionist for veterinary clinics

A worried pet owner calls. Someone should answer.

Your front desk is busy with patients in the lobby. DeskTeam answers every call, books visits and sends emergencies to your team right away.

An example call: Status: Incoming call · 3:10 pm Oak Tree Animal Hospital AI receptionist: Thanks for calling Oak Tree Animal Hospital. This call may be recorded, and I'm an AI assistant. How can I help? Caller: My dog has been throwing up since this morning. Oak Tree Animal Hospital AI receptionist: I'm sorry. We can see him today at 4:30 pm. Would you like that time? Caller: Yes, please. Status: Booked · Today 4:30 pm

Built for veterinary clinics

Where it earns its keep

Pet emergencies

You decide what's urgent, and those calls go to your team or the emergency clinic you name.

Routine visits

Wellness exams, vaccines and sick visits get booked into your calendar.

No medical advice

It doesn't tell owners how to treat their pet. It books a visit or passes the call to your team.

Built to follow the rules

Fast, and careful with your customers

Speed is useless if it gets you in trouble. These rules are built in, and the AI can't override them.

Only people who reached out

It follows up with people who called you or sent you their details. Never a cold list.

Unsubscribe means stop

Every automated email has an unsubscribe link. Anyone who uses it never hears from the AI again.

Never floods anyone

At most 3 automated messages a day and 6 a week to one person, however many times they contact you.

Says it's AI

Every call opens by saying it's an AI assistant and may be recorded, and every automated email says it's automated. It never claims to be a person.

You're always in the loop

Every call is in your dashboard, urgent callers are transferred to you, and leads' replies to its emails come straight to your inbox.

Won't make things up

It answers from your website and your rules. When it doesn't know, it hands the customer to you.

FAQ

Questions veterinary clinics ask

Will it give medical advice?+

No. It books a visit, or transfers the call to your team when you've marked it urgent.

Do I keep my phone number?+

Yes. You forward calls to your DeskTeam number, all of them or only the ones you miss. Customers keep calling the number they know.

Can it help with Google reviews?+

Yes. After each job, it emails the customer your Google review link, then one reminder. Every customer gets the same honest ask.

Auto & other local services

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Hear your AI receptionist before you pay a cent

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